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Phone: +86 755 23052717
Frequently Asked Questions
Questions? Find your answers here.
Find the most frequently asked questions on the VIsual World LED products and LED technology here for your convenience. Do you have any special questions? Contact our support team directly. Alternatively attending a ROE Academy course is a great way to boost your LED knowledge.
Q: Can I climb on the back of an LED wall?
A: Standard LED panels are not designed for climbing—doing so may compromise structural integrity, dislodge modules, and pose serious safety risks. The Quartz Series is the only LED product engineered with climb-compatible reinforcement. If accessing the rear is necessary:
- Always wear PPE (harness, non-slip footwear, etc.)
- Follow the manual’s safety protocols
- Verify load-bearing points before ascent
Q: How many LED panels can you stack?
A: It depends on your panel type and setup. Some handle more weight than others, and indoor/outdoor use matters too. Always check your manual for limits—we have exact specs if you need them.
Q: Can Visual World LED panels be built as a curved wall?
A: Yes, parts of the LED panels from Visual World have the option to be built as a curved wall (either convex or concave). Please consult the respective brochure or manual to find out the exact curving angle for each panel type.
Q: How do I calibrate my LED panel after replacing modules?
A: The process is simple – just power cycle your panel (turn it off and on). The calibration data is stored on the modules themselves, so the receiver card will automatically load the correct settings during startup. If calibration doesn’t complete within 15 seconds, try power cycling again. For persistent issues, check your specific panel’s manual as some models may have slightly different procedures.
HISTORY OF
VISUAL WORLD
The team members of Visual World have been working in the LED display industry for more than ten years, and have a deep understanding of industry trends and products. The rich industry knowledge allows us to better provide customers with customized products and services.
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